Tuesday, January 20, 2009

Home Despot

I KNOW how to pay my Home Depot bill online now, but it took me a few billing cycles to remember it. It seems counter intuitive to me. Customers need to select WHICH Home Depot card they actually possess and THEN enter their login information. Who knows which one of their myriad cards one has? Home Depot is Home Depot is Home Depot to most consumers one would think.

Screen shot below is the home page. Navigation to "credit" starts you down the road toward bill pay.


Screen shot below is the "Credit Page." See the thumbnails of the various cards Home Depot offers? To move forward to pay your bill, you need to realize that you are supposed to click on your card, the one you have in your wallet. Ah!


Then finally, you can log in!





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